The role of this office is to provide support and guidance for every aspect of both protocol and etiquette for the United States Military Academy (USMA), its Superintendent, and for all subordinate directorates.
“Protocol is the combination of good manners and common sense, which allows effective communications between heads of state and their representatives.” - Department of the Army Pamphlet 600–60
Proper protocol includes etiquette, which “encompasses the body of manners and forms prescribed by custom, usage, or authority. It is accepted as correct behavior when people deal with one another. Etiquette preserves respect for the rights and dignities of others. In short, etiquette represents good manners.” Each year, USMA hosts hundreds of visiting dignitaries, including heads of state, high-level government officials, and military leadership. The Protocol Office ensures the main purpose of every event or visit remains the focus without unnecessary distractions caused by breaches of protocol.
The Protocol Office can be reached at (845) 938-4315.
West Point offers Army Lodging and particularly a Distinguished Visitors Quarters (DVQ). The Protocol Office manages the DVQ for guest of the Superintendent, but for general information on booking the quarters for unofficial guests, please contact the USMA Morale Welfare and Recreation (MWR) office.
For more information:
USMA Protocol Office
United States Military Academy
600 Thayer Road, Taylor Hall
West Point, NY 10996