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Helpful Information


 

Reception Day  (R-Day)

 

If it’s feasible, try to attend Reception Day.  It will help you better understand the academy and what your new cadet will experience during CBT. Be sure to wear comfortable shoes and clothing. The weather can be hot and humid.

 

Activities/conveniences for parents: 

 

- Initial briefing and farewell (with your cadet);

- Shuttle bus service and guided bus tours around West Point;

- Parents Reception Center;

- Afternoon briefing by the Superintendent and Commandant, followed by question and answer period;

- New cadet Swearing-In Ceremony.

 

Handy Items for Cadets to Bring:

 

- Inexpensive watch;
- Small overnight bag;
- Stamped, pre-addressed envelopes to family and friends.

Communicating with your Cadet                 

Mail to Cadets

Individual post office box numbers are sent to new cadets as part of a mailing from the Director of Admissions. These new cadet mailing addresses will also be available during R-Day. Cadets can send their address within a day or two to parents who are unable to attend R-Day.

 

Suggestions for parents:

 

- Bring a stamped envelope/card with you, place your cadet’s new address on it, and drop it in the mailbox before leaving West Point. Your cadet will enjoy having mail right away.
- Try to write your cadet encouraging words as frequently as possible.
- Emphasize taking one day at a time and keeping a sense of humor.  

- Send hometown news, cartoons, inspirational cards and a few pre-addressed and stamped post cards to your new cadet.

 

 TAC Team

 

The academy is often a cadet’s first introduction to a military environment.

TAC teams are instrumental in the cadet’s transition to the military lifestyle.  A Company TAC Team is composed of an active duty officer and senior NCO. TACs are the “Program Integrators” of the Academy.  They are experienced Officers and NCOs with the requisite military and civilian education and experiences which facilitate their ability to lead, coach and mentor cadets, ensuring an easy and thorough integration into the Corps of Cadets.

If you have any questions or concerns about any programs, events or your cadet, the “TAC” or “TAC NCO” would be your initial contact point.  If you are unable to contact the TAC Team, you can call the BTD HQ (845-938-6005) and they will coordinate the connection/contact.

E-mail and the Worldwide Web

West Point has long realized that it is good for cadets to use electronic mail for both official and personal correspondence. This fits the needs of the Army for officers must be capable and comfortable with electronic communications. E-mail is also a simple and inexpensive way to support the morale and welfare of cadets and their families. Cadets are prohibited from using the government computer network for profit-making activities. Cadets receive their personal computers during Reorganization Week which is Aug. 12-18. The simplest way to initiate an e-mail conversation is to have your cadet send an  e-mail to your address. E-mail is not possible for new cadets during Cadet Basic Training. The U.S. Military Academy is on the worldwide web. The address is: http://www.usma.edu.

  

Packages and "Boodle Boxes"

- Unless it’s an emergency item (for example, eyeglasses), packages are not to be sent to new cadets during Cadet Basic Training.

- “Boodle” is the cadets’ expression for goodies from home, and it’s a very effective morale-booster after CBT. Do not send boodle during CBT.

- When you send boodle, use an airtight container that will provide storage for future mailings.

- Most commercial mail delivery services (UPS, FEDEX, etc.) deliver packages to the cadet Central Guard Room.  - Include the cadet’s name and company, and  address it as follows: 

 

Cadet John Smith, Company C4,

 c/o Cadet Central Guard Room

Building 745C

West Point, New York  10996

 

(The zip code 10997 is used exclusively for mail delivered by the U.S. Postal Service to the cadet’s mailbox.) The cadet-in-charge of quarters takes the package to the recipient’s company area, and it is picked up there.

 

Telephone Calls

Most new cadets will not be able to call home for 2-3 weeks, although this changes from year to year. There are pay phones in all cadet barracks and new cadets will be allowed to use these phones to call home, time permitting. During Reorganization Week (Aug 16-19), all new cadets will be issued their personal phones.

Cadet Home Address

If you move while your cadet is at the academy, the cadet must go to the Cadet Personnel Office to fill out a change of address form.  The cadet is the only person authorized to do this).   

If parents do not reside at the same location, remind your cadet to provide addresses for both parents.  Each parent will then receive information sent out by the academy as authorized by the cadet.

 

Medical Treatment

Cadets are members of the Army on active duty and are eligible for military medical care. The entitlement to this care continues as long as the cadet or graduate remains on active duty.

 

Don’t panic if you hear your cadet is in the hospital.  You may call the TAC Team at any time to get information. Cadets who have an illness that requires bed rest, such as the flu, are often hospitalized because they do not have the option of missing classes and resting in their rooms. Because of Privacy Act restrictions, the cadets are responsible for notifying their parents.  If a serious injury occurs, the TAC officer will notify the parents.

 

Your cadet can call you by using a telephone credit card or dialing collect from the hospital.

They can be reached by calling the nurses’ station at (845) 938-3004/3045.  Your  call will be transferred to the cadet’s room.

 

Cadets who become ill or injured while on leave, pass or temporary duty (TDY) should go to a military treatment facility (Army, Navy, Air Force, Marine, Coast Guard, or VA), if available within a reasonable distance.

 

In the event of an emergency (life, limb, or eye saving), cadets should obtain medical care at the nearest facility (military or civilian).  All cadets are required to carry a USMA Cadet Medical Benefits card with information on the procedures to follow. Prior authorization is not required for emergencies, but the Region 1 contractor must be notified at the toll free number, 888-999-5195, or 845-938-4004 within 24 hours. The Emergency Room at Keller Army Hospital must also be notified. The phone numbers are listed on the card provided to the cadets.  If billed, forward the statement to Keller Army Hospital, West Point, New York 10996-1197.

 

 

The government will not pay for non emergency medical or pharmacy care received in a civilian medical facility; and, if prior authorization is not obtained, the bills will not be paid by the government. 

         

Only cadets who leave the academy because of an injury or illness suffered while on active duty may apply for medical care from the Veterans Administration.  Cadets who resign or are separated from the academy for reasons other than injury or illness suffered while at West Point, generally  are not eligible for VA medical care. 

If allowed by their health insurance carriers, parents should maintain health insurance coverage for their cadets.  Doing so will ensure that your cadet can depart the academy for any reason with no loss in medical insurance coverage. Some insurance carriers may not allow your cadet to remain on your policy because your cadet is a member of the active duty military.

Leave and Pass Transportation

Buses transport cadets to airports during major holiday and leave periods.  Announcements about these buses are made in the Mess Hall and on the cadet computer bulletin board.  Cadets need to buy bus tickets in advance.         

 

Cadets should allow themselves at least three hours for travel to LaGuardia, JFK, Albany and Newark airports since traffic can cause significant delays.  Travel from Stewart Airport and Albany may be more  convenient if flights go to your home area from there.

 

Cadets are encouraged to make their own arrangements. Parents must check with their cadet regarding leave dates before making reservations.

 

Getting the Word Out About Cadet Achievements

 

There are a number of ways for cadets and their parents to inform their local press about cadet achievements and the U.S. Military Academy.

 

The Academy’s Public Affairs Office (PAO) sends Hometown News Release forms automatically to all new cadets at the completion of CBT, to all senior cadets just prior to graduation, to cadets earning academic achievement and to those who are appointed to chain of command positions.

 

PAO can also prepare releases for other activities such as club sports and military training schools (e.g. airborne, air assault).  However, these forms are not sent automatically and must be initiated by the cadet either by e-mail or in person to the PAO located in Taylor Hall (Building 600).

 

PAO will then send the completed releases directly to cadet parents to submit to their hometown papers.  This system has proven to be very effective.

 

Another opportunity offered to cadets and their parents is during Plebe Parent Weekend.  The PAO sets up a Hometown News Release booth where photographs are taken of the Plebe with his/her visiting guests.  Shortly after the visit, the photo and suggested news release are sent to the parents which they may then submit to their local newspapers.  This service is provided free of charge.

 

Parents can also submit information about their cadet or USMA-related events that occur in their community directly to their local media.  If something unique or particularly newsworthy occurs, parents can inform the PAO, which may be able to interest the media in covering the story.

 

Public Affairs Office

United States Military Academy

West Point, New York  10996