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Center for Teaching Excellence

Cadet Feedback
USMA Course-End Feedback System

The quality of learning is directly related to the quality of teaching. To improve teaching, instructors must receive feedback about the extent to which they are meeting learning goals and objectives. Three methods employing technology are now available for obtaining cadet feedback at USMA:


At the end of the Fall 1998 semester, we began to use the "next generation" of our electronic Course-End Feedback system (Help document for the Feedback browser). This enables each department to create a customized survey form for each and every course, thus alleviating cadet boredom the filling out the same form for every course, thereby generating more reliable data.

Questions of any type can be included. That is, the current USMA-level questions elicit responses on a 5-point scale and also include a text box for open-ended responses. Departments can choose either of those options as well as any other sort of response they wish. For example, at the course level, the course director might choose only one question as follows:

As Course Director of EN101, please provide your opinion of any way to improve the course. A text box will follow that can accommodate responses of any length.

To insure that the survey form is not too long, we have shortened the USMA questions to seven. Departments should try to create forms that are NOT significantly longer than the 30-question survey we have been using, since a form that is too long will result in less reliable information.

To help individuals and departments select appropriate questions, we have included a bank of 343 questions are suggested by experts in testing and measurement. Please keep in mind that these are offered to stimulate your thinking about questions you might want to ask; we do NOT endorse these particular questions in any way. The best questions are those that will provide you with an indication of whether or not your objectives for student learning are being met--at least from the cadet's perspective. Please keep in mind that cadet feedback is precisely that--the cadet's perception of the course, instructor, etc. It is NOT intended as an absolute measure of learning but as ONE indicator among many.

Another significant feature of this new form is that individual instructors will be able to monitor cadet compliance and access cadet feedback on their own. The work of the trusted agent will be at the beginning of the process (rather than at the end) in entering permissions for access to feedback information for all individuals within the department.

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USMA-Level Questions

These are the questions that will appear on EVERY survey form and will generate USMA-wide comparisons.

  1. This instructor encouraged students to be responsible for their own learning.
  2. This instructor used effective techniques for learning, both in class and for out-of-class assignments.
  3. This instructor stimulated my thinking.
  4. My fellow students contributed to my learning in this course.
  5. In this course, my critical thinking ability increased.
  6. My motivation to learn and to continue learning has increased because of this course.
  7. The homework assignments, papers, and projects in this course could be completed within the USMA time guideline of two hours preparation for each class attendance.
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Question Bank to Help Prepare Department, Course, and Instructor Surveys

Please keep in mind that you should ADAPT questions to elicit cadet feedback on your specific instructional objectives. Note, too, that our survey form does not limit the type of response you choose to elicit.

    1. The instructor was generally prepared for lectures.
    2. The instructor was friendly and relaxed in front of the class.
    3. The instructor over-emphasized minor points.
    4. The instructor frequently digressed from the subject matter of the course.
    5. The instructor's voice was clear and understandable.
    6. The instructor presented material in a clear and logical manner.
    7. The instructor showed mastery of the subject matter.
    8. The instructor clarified complex sections of the text.
    9. The instructor imparted essential material that was not in the text.
    10. The instructor was able to relate information in his/her field to other fields.
    11. The instructor adapted the course to your level of comprehension.
    12. The instructor recognized individual differences in the ability of students.
    13. The instructor gave me a great deal with I could not or would not get by independent study.
    14. The instructor's vocabulary made understanding of the material difficult.
    15. The instructor's lack of facility with the English language was a hindrance to the communication of ideas.
    16. The instructor flustered easily.
    17. The class presentations were too formal.
    18. The instructor generally expressed ideas clearly.
    19. The instructor made the subject matter interesting.
    20. The instructor integrated theory and applications.
    21. The instructor exposed students to wide and diverse approaches to problems and some of their solutions.
    22. The instructor was generally too involved with lecturing to be aware of the class.
    23. The instructor's presentations were generally thought provoking.
    24. Questions were answered satisfactorily by the instructor.
    1. You usually delay studying for this course as long as possible.
    2. You would take this course if it were not required.
    3. You would recommend this course to a friend.
    4. The instructor related to your experiences when explaining course material.
    5. The instructor left you with the impression that the course material is worthwhile.
    6. You would avoid courses taught by this instructor.
    7. The reading assignments were interesting.
    8. You performed up to your potential.
    9. You spent more time than usual complaining about this course to others.
    10. Your attendance for this course has been better than for others courses.
    11. The course material was of personal interest aside from its professional application.
    12. The instructor instilled in you an interest and enthusiasm about the material.
    13. This course has helped you to decide about your interest in this area.
    14. This course has given you an interest in this area which will continue for some time.
    15. Your opinions about some of the topics which were covered changed because of taking this course.
    16. In this course you used your study time effectively.
    17. This course has stimulated you to do outside reading on your own.
    18. The time spent in this course was worthwhile.
    19. Regular class attendance was necessary for learning and understanding course material.
    20. You would recommend this instructor to a friend.
    21. This course has changed my behavior (instructor should specify a behavior here.)
    22. You have learned many new facts in this course.
    23. You plan to take additional courses in this field.
    24. You were interested in the subject before you took this course.
    25. You learned more in this course than you expected to learn.
    1. The instructor was available for consultation with students.
    2. The instructor had a tight rein on the conduct of the class.
    3. The instructor intimidated or embarrassed students.
    4. You participated more in class discussion in this course than in similar courses.
    5. The instructor used student questions as a source for discovering points of confusion.
    6. You had an opportunity to participate in discussions with the instructor.
    7. You were hesitant to ask questions in this course.
    8. The instructor knew the names of the students.
    9. You were in rapport with the instructor.
    10. The instructor maintained a warm and democratic atmosphere in this class.
    11. You were able to get personal help in this course if you needed it.
    12. Talking to the instructor in his office was helpful.
    1. The assignments were challenging.
    2. The course required too much time in relation to the amount of credit given.
    3. You generally understood the material presented in this course.
    4. You learned more in this course than in similar courses.
    5. You spent more time studying for this course than for other courses with the same number of credits.
    6. The course material was presented at a satisfactory level of difficulty.
    7. The instructor lectured above the level of the class.
    8. You have made careful and consistent preparations for this course.
    9. You really had to think about some of the ideas discussed.
    10. The assigned readings were too time consuming.
    1. The amount of time allotted to the class periods should be reduced.
    2. The instructor covered an adequate amount of material in this course.
    3. For the time allotted, topic coverage was exhaustive enough.
    4. The class presentations were well organized.
    5. Within the time limitations, the instructor covered the course content in sufficient depth.
    6. The instructor presented a systematic approach to the course material.
    7. The instructor did not cover the reading assignments in sufficient depth in class.
    8. The instructor clearly specified the course assignments.
    9. The office hours were scheduled at times convenient for you to attend.
    10. You were informed of the direction the course was to take.
    11. The instructor followed his stated course outline.
    12. The reading assignments were relevant to what was presented in class.
    13. The reading assignments provided background material for the lectures.
    14. The instructor should have given additional sources where supplementary information might be found.
    15. The instructor provided a good mixture of lecture and discussion.
    16. The instructor provided information that supplemented assigned material.
    17. There was continuity from one class to the next.
    18. The objectives of the course were adequately explained.
    19. The course provided you with a general background in the area.
    20. Prerequisites in addition to those stated in the catalog are necessary for understanding the material in this course.
    21. Too much material was covered in this course.
    22. The objectives of this course should be modified.
    23. The content of this course was appropriate to the aims and objectives of the course.
    24. Your responsibilities in this course were defined.
    1. You expected to get a higher grade in this course than you have now.
    2. Relative to other courses, the grading in this course was harder.
    3. You had enough time during the examination periods.
    4. Your papers had adequate comments on them.
    5. The instructor adequately assessed how well students mastered the material.
    6. The grading system was adequately explained.
    7. You knew your relative standing in the course.
    8. The answers to the exam questions were adequately explained after the exam was given.
    9. Exam(s) were mainly comprised of material presented in class.
    10. Exam(s) adequately covered the text material.
    11. Class objectives were reflected in the exams.
    12. The instructor took reasonable precautions to prevent cheating.
    13. The instructor gave adequate explanations concerning the test grades.
    14. The exam(s) were fair.
    15. Exam(s) and quizzes were given too frequently.
    16. The exams concentrated on the important aspects of the course.
    17. The exams concentrated on factual material.
    18. The exams concentrated on reasoning and original material.
    19. The exams covered the lecture material well.
    20. The exams covered reading assignments well.
    21. Your grades accurately represented your performance in the course.
    22. Your field work was given appropriate weight in the formulation of the final grade.
    23. Examinations were given often enough to give the instructor a comprehensive picture of your understanding of course material.
    24. The exam(s) gave the student who had done outside reading an opportunity to gain credit for his work.
    25. The exam(s) were clearly worded.
    1. This course aided you in understanding or solving some of your personal problems.
    2. This course material will be related to future courses.
    3. The material covered in this course will be directly relevant to your occupation.
    4. The course gave you skills and techniques which will be directly applicable to your career.
    5. The concepts in this course were pertinent to your major field.
    6. This course was helpful in developing new skill.
    7. This course has increased your capacity for analytic thinking.
    8. You are now able to communicate the material to others.
    9. The instructor showed how the course is related to the practical world.
    10. The instructor made you aware of the current problems in this field.
    11. The content of this course impressed you as important and relevant for you.
    12. The instructor incorporated current material into the course.
    13. The course was valuable only to majors in the field.
    14. This course will be of use to you in your career.
    15. The course was unrelated to your personal goals and your preparation for reaching them.
    16. The instructor integrated the course material with what you had previously learned.
    17. This course should be required for a major in this area.
  9. For each of the items in this section the asterisk (*) indicates that the instructor or questionnaire designer should insert the name of a specific supplement or aid used in the course, e.g., films, slides, guest lecturers, charts, etc.
    1. The (*) generally presented material which was a valuable supplement to classroom work.
    2. The (*) generally contained material different from the instructor's material.
    3. The instructor generally used the (*) effectively.
    4. The (*) presented material or situations which could not normally be seen in real life.
    5. The (*) were generally effective.
    6. Certain ideas were presented more effectively through the use of (*) than otherwise could have been presented.
    7. The instructor effectively used the (*) to emphasize important points.
    8. The (*) were a worthwhile addition to the course.
    9. The non-text assignments were helpful in acquiring a better understanding of the course material.
    1. The laboratory (recitation, clinic) instructor carried on meaningful dialogue with the students.
    2. The laboratory (recitation, clinic) instructor provided adequate individual remedial attention.
    3. The laboratory (recitation, clinic) instructor knew your name.
    4. The laboratory (recitation, clinic) instructor discovered your trouble areas.
    5. The laboratory (recitation, clinic) instructor helped you find supplementary references.
    6. You generally found the laboratory (recitation, clinical) sessions valuable.
    7. The laboratory (recitation, clinic) instructor was available during office hours.
    8. The questions on the laboratory (recitation, clinic) quizzes were generally a good sample of what you should be expected to know.
    9. The lab increased your competence in manipulating lab materials.
    10. The lab equipment was, on most occasions, effectively set up.
    11. The laboratory (recitation, clinic) instructor related lecture material to real life situations.
    12. The laboratory (recitation, clinic) instructor presented material above and beyond the lecture material.
    13. The laboratory (recitation, clinic) instructor extended the coverage of topics presented in the lecture.
    14. The laboratory (recitation, clinic) section appeared to be well-integrated with the lecture.
    15. The laboratory (recitation, clinic) instructor has the potential for being a competent career teacher.
    16. Your laboratory work has been beneficial and rewarding in terms of the goals of this course.
    17. Your laboratory work has been beneficial and rewarding in terms of your personal goals.
    18. The lab work was given appropriate weight in the formulation of final grades.
    19. The laboratory (recitation, clinic) instructor graded your papers (exams, homework) in a consistent manner.
    20. The use of laboratory equipment was satisfactorily explained.
    1. The instructor demonstrates formal knowledge of the topic.
    2. The instructor is a good resource person (suggests supplementary readings, etc.)
    3. The instructor seems to keep current with developments in the field.
    4. The instructor has an interesting style of presentation.
    5. When lecturing the instructor holds the attention of class.
    6. The instructor senses when students are bored.
    7. When lecturing the instructor appears to follow an outline.
    1. The instructor has an interesting style of presentation.
    2. When lecturing the instructor holds the attention of the class.
    3. The instructor senses when students are bored.
    4. When lecturing the instructor appears to follow an outline.
    1. The instructor emphasizes the major or important points when lecturing.
    2. The instructor stays with a difficult topic until everyone understands it.
    3. The instructor recognizes when some students fail to comprehend course material.
    4. The instructor is careful and precise when answering questions.
    5. The instructor emphasizes conceptual understanding of course material.
    6. The instructor lectures at a pace suitable for students' comprehension.
    1. The instructor is flexible in dealing with students.
    2. The instructor encourages students to talk about their problems.
    3. The instructor meets informally with students out of class.
    4. The instructor is available during office hours.
    5. The instructor deals fairly and impartially with students.
    6. The instructor belittles or is sarcastic with students.
    7. The instructor tries to relate to me.
    8. The instructor makes me feel I am an important member of this class.
    9. The instructor relates to students as individuals.
    1. The instructor invites criticism of his/her ideas.
    2. The instructor invites criticism of his/her teaching methods.
    3. The instructor accepts criticism and suggestions from students.
    4. The instructor makes me feel free to express criticism.
    1. The instructor encourages students to ask questions.
    2. The instructor encourages class participation.
    3. The instructor encourages contributions concerning the conduct of this class.
    4. The instructor makes me feel free to ask questions.
    5. The instructor appears skillful in developing classroom discussion.
    1. The instructor is a dynamic and energetic person.
    2. The instructor always seems to be self confident.
    3. The instructor seems to have a well rounded education.
    4. The instructor appears to grasp quickly what a student is saying.
    5. The instructor knows about developments in other fields.
    6. The instructor shows enthusiasm when teaching.
    1. The instructor tells students when they have done particularly well.
    2. The instructor motivates me to do my best work.
    3. The instructor provided me with new viewpoints.
    4. The instructor supplied me with an effective range of challenges.
    5. The instructor stimulates my thinking.
    6. The instructor stimulates intellectual curiosity.
    7. The instructor offers specific suggestions for improving my weaknesses.
    8. The instructor evaluates progress often and provides help where needed.
    9. The instructor helps me realize my full ability.
    10. The instructor recognizes and rewards success.
    11. The instructor provides me with incentives for learning.
    12. The instructor uses different methods to interest and involve me in learning.
    1. The instructor returns papers quickly enough to benefit me.
    2. The instructor offers students freedom in selecting course materials.
    3. The instructor's teaching methods are unusual.
    4. The instructor's teaching methods are effective.
    5. The instructor uses novel teaching methods to help students learn.
    6. The instructor uses teaching methods well-suited to the course goals.
    7. The instructor allows students to proceed at their own pace.
    8. The instructor adjusts to fit the individual abilities, needs and interests of the students.
    9. The instructor provides extra discussion sessions for interested students.
    1. The seminar approach was effectively implemented in the course.
    2. The seminar method met my needs and interests.
    3. The seminar provided me with diverse insights into the course materials.
    4. The seminar leader effectively included everyone's views in the discussion.
    5. The seminar allowed me to learn from other students.
    1. The team teaching method provided me with a valuable learning experience.
    2. Instruction was well coordinated among the team members.
    3. The team teaching approach was effectively implemented in the course.
    4. The team teaching approach met my needs and interests.
    5. Team teaching provided me with diverse insights into course materials.
    6. Team teaching provided insights that a single instructor could not.
    1. The recitation instructor clarified the lecture material.
    2. The recitation instructor adequately helped me prepare for exams.
    3. The recitation instructor is careful and precise when answering questions.
    4. The recitation instructor deals fairly and impartially with all students.
    5. The recitation instructor is available during office hours.
    6. The recitation instructor supplements the lecture information.
    7. The recitation instructor's quizzes stress important points.
    8. The recitation instructor helps me apply theory for solving homework problems.
    9. The recitation instructor demonstrated formal knowledge of the topic.
    10. The recitation instructor makes me feel I am an important member of this class.
    11. The recitation instructor accepts criticism and suggestions from students.
    12. The recitation instructor shows enthusiasm when teaching.
    13. The recitation instructor offers specific suggestions for improving my weaknesses.
    14. The recitation instructor returns assignments quickly enough to benefit me.
    1. The laboratory instructor explains experiments and/or assignments well.
    2. The laboratory instructor adequately helps me prepare for examinations.
    3. The laboratory instructor is careful and precise when answering questions.
    4. The laboratory instructor deals fairly and impartially with students.
    5. The laboratory instructor is available throughout the lab period.
    6. The laboratory instructor supplements the lecture information.
    7. The laboratory instructor's quizzes stress important points.
    8. The laboratory instructor helps me apply theory for solving problems.
    9. The laboratory instructor demonstrates formal knowledge of the topic.
    10. The laboratory instructor makes me feel I am an important member of the class.
    11. The laboratory instructor accepts criticism from students well.
    12. The laboratory instructor accepts suggestions from students.
    13. The laboratory instructor shows enthusiasm when teaching.
    14. The laboratory instructor offers specific suggestions for improving my weaknesses.
    15. The laboratory instructor evaluates my work quickly enough to benefit me.
    16. The laboratory instructor plans the lab time effectively.
    17. The laboratory instructor thoroughly understands the experiments and assignments.
    1. Objectives were stated for each unit in the course
    2. The course objectives were clear.
    3. I understood what was expected of me in this course.
    4. The course objectives allowed me to know when I was making progress.
    1. The exams were used to improve instruction as well as to assign grades.
    2. The exams were used to help students find their strengths and weaknesses.
    3. The exams required original thought.
    4. The exams were of instructional value.
    5. The exams stressed the important points of the lectures.
    6. The exams were fair.
    7. The exams were free from ambiguity.
    8. The exams were adequately spaced throughout the course.
    9. The exams required conceptual understanding of the material in order to be able to get a high score.
    10. The exams were coordinated with the major course objectives.
    11. The exams were related to the assigned readings.
    12. Feedback on the exams indicated my relative standing within the class.
    1. The course assignments required too much time.
    2. Directions for the course assignments were clear.
    3. The assignments were related to the goals of the course.
    4. The assignments were of definite instructional value.
    5. Homework assignments were given too frequently.
    1. I was generally pleased with the text required for this course.
    2. The assigned reading was generally interesting and held my attention.
    3. The assigned readings contributed to the course.
    4. The assigned readings were well integrated into the course.
  28. GRADES
    1. Grades were assigned fairly and impartially.
    2. The grading system was clearly explained.
    3. The grades reflected an accurate assessment of my knowledge.
    4. My final grade in this course will accurately reflect my overall performance.
    5. The exam grades accurately reflected my performance on the tests.
    1. The course would be improved by adding a laboratory.
    2. The lab had adequate facilities.
    3. The course should require more time in the lab.
    4. There was ample opportunity to ask questions and get help in the labs.
    5. There was opportunity to do creative and imaginative work in the labs.
    6. The lab supplemented the lectures and assignments effectively.
    7. The instructor was clear in explaining the lab procedures to be used.
    8. Generally, the equipment used in the lab was adequate and reliable.
    9. The labs stimulated my learning.
    10. Most of the lab work was simply routine.
    11. Enough lab time was allotted to adequately cover the assignments.
    1. The field trips were of instructional value.
    2. The field trips were well planned.
    3. The course should include a field trip(s).
    4. The field trips fit in with the course objectives.
    5. The timing of the field trips was well planned relative to the progress of the course.
    6. The field trips offered insights that the lectures and/or readings could not provide.
    1. The visual aids (charts, movies, slides, etc.) used were effective in helping me learn.
    2. The class demonstrations were effective in helping me learn.
    3. The course content was up-to-date.
    4. The syllabus description of this course gave an accurate description of its content and method.
    5. The course content included information from related fields.
    6. I read independently beyond the required readings in this course.
    7. The course significantly changed my outlook on public or personal issues.
    8. I felt free to ask for extra help from my instructor.
    9. The instructor spoke audibly and clearly.
    10. The instructor exhibited distracting mannerisms.
    11. The instructor's accent prevented me from understanding what was being said.
    12. The wrote legibly on the blackboard, papers, etc.
    13. Exams and assignments emphasized understanding rather than memorization.
    14. The content of the exams was representative of the material assigned or presented in class.
    15. In general, too little work was required in this class.
    16. In general, too much work was required in this class.
    1. What was the best thing about this course?
    2. What was the worst thing about this course?
    3. How would you improve this course?
    4. What is your opinion of the instructor?
    5. What is your opinion of the textbook?
    6. What is your opinion of the reading assignments?
    7. What part of the course did you especially like?
    8. What part of the course did you especially dislike?
    9. What is the instructor's greatest weakness that should be corrected?
    10. What plans, decisions, or courses of action are you considering as a result of taking this course?
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